Return & Refund Policy

At Ambur Bazaar, we strive to ensure that our customers are fully satisfied with their purchases. However, we understand that there may be occasions when a return or replacement is necessary. Please read our Return & Refund Policy carefully to understand your rights and obligations.

## 1. Return Policy

### a. **Eligibility for Returns:**

- You have **3 days** from the date of delivery to request a return.

- To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.

### b. **Return Process:**

- To initiate a return, please contact our customer service team within 3 days of receiving your order.

- You will be required to provide a **video or photo** of the product showing the damage or defect as proof.

- Once your return request is approved, we will guide you through the next steps.

## 2. Replacement Policy

### a. **Damaged or Defective Products:**

- If your product arrives damaged or defective, we will offer a replacement at no additional cost. A video or photo proof is required to process the replacement.

### b. **Size Issues:**

- If the product does not fit as expected, we will offer a one-time replacement for a different size. The product must be returned in its original condition, with tags intact, and not show signs of wear.

### c. **No Refunds:**

- Please note that we do not offer refunds. **Only replacements** are provided for eligible returns.

## 3. Shipping Costs

- You are responsible for the cost of return shipping unless the product is defective or damaged upon arrival.

- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

## 4. Non-Returnable Items

- Custom-made or personalized items

- Items on sale or clearance

- Products that show signs of wear, misuse, or alterations

## 5. Contact Us

If you have any questions or need assistance with a return or replacement, please contact our customer service team:

Ambur Bazaar

Ambur

Email: amburbazaar@gmail.com

Phone: +91 63800 89787

---

By purchasing from Ambur Bazaar, you agree to this Return & Refund Policy.